A Moroccan customer ordered a double chamber vacuum sealer for his seafood company. This article will show the delivery process, giving you a clearer understanding of the main steps involved in importing this machine.
Customer background
Our client is the purchasing manager of a seafood processing company in Morocco. The company primarily processes and exports fish, shrimp, and other frozen seafood.
One of their existing packaging machines broke down, significantly impacting their order fulfillment rate, so they urgently needed to order a seafood vacuum packaging machine. However, even in urgent situations, they maintained extremely strict requirements for the machines.
How does the customer find us?
This customer discovered Taizy Machinery while searching for reliable seafood vacuum packaging machine suppliers on Google.
After browsing our website and watching a video of the machine in operation, he sent an inquiry through the contact form on the website.
We responded quickly, providing product details, specifications, and a packaging video. Through brief but precise communication, we clearly understood the customer’s needs and provided a solution. Finally, after confirming that our factory had the machine in stock, our customer placed an order directly.
Final chamber vacuum sealer order
Here are the simple parameters of our machine. Because the customer did not request customization, all our parameters are set to the factory standard.
Delivery process
Because our customer urgently needed this chamber vacuum sealer, we confirmed that we had all the equipment in stock and could ship it immediately from the factory.
The customer initially requested delivery to Morocco, but later clarified that the final destination was Shenzhen, China, with their freight forwarder handling the export logistics. (If you don’t have a freight forwarder, we can handle all the procedures.)
Then we coordinated with the factory to arrange an emergency shipment, prepared all necessary documents, including a list of imported parts, and ensured the goods arrived in time.
Here is a detailed flowchart regarding commodity import: Order confirmation→Invoice (PI) issued→Customer payment→Stock machine prepared and tested→Packaging & shipping.
If it’s a custom-made chamber vacuum sealer, there will be a manufacturing period, which can take up to fifteen days, but for smaller machines, it will take no more than a month.
For more information, please contact us to learn it! We also provide a free quota and more details about the machine models. Consult us to gain them.
Click here to know a more detailed introduction about this machine: Vacuum Packaging Machine For Food Sealing And Storage.
